Privacy and security statement

At avonjustine.co.za we respect the privacy of every individual who visits our website, communicates with us or purchases Avon products online. The information you give to us is used to process your orders and to provide you with an efficient and personal shopping experience.



The following policy statement outlines the information Avon will collect and how we will use that information. It also lets you know what to do if you want us to remove personal information about you collected or stored during previous visits to the site.



How we collect and use personal information


We follow strict security procedures in the collection, storage and disclosure of the information you have given us, to prevent unauthorised access and misuse, insofar as it is required by and in compliance with the Electronic Communications and Transactions Act No.25 of 2002.

We do not collect any personally identifying information from you unless we specifically need it - for example to send you a brochure, get you in contact with an authorised local representative (‘Representative’), fulfill an order or provide account details. We only collect the personal data you have submitted to us and as may be required by law.

We gather non-specific information on the numbers of visitors to certain areas to monitor site usage to help us continually improve the design and layout of the site.

Purpose of the data collection

If you do provide us with personal information, we may retain and use that information for several purposes:

1.      

2.     We may store and process the information to better understand your needs and how we can improve our products and services; 

3.     We may retain information about your previous purchases in order to customise our website services for your future visits to the site;  

4.     We may use your e-mail address and/or postal address to send you information about new products, special offers and other items of interest; 

5.     If you make a purchase, we need to retain certain information for invoicing and delivery purposes; and

All your data will be stored securely for the duration of your relationship with us. To fulfill your requirements we may need to give essential personal details to a third party, for example, our delivery agents. We may also use the information we collect to notify you about new products and special offers we think you'll be interested in, important changes to the website, or for other marketing purposes we think would interest you. If you do not want us to do this, you can tell us by clicking on the 'opt out' box provided.


How we protect your information


We are aware that you may be concerned about the privacy and confidentiality of your personal information, including credit card and delivery address information, therefore we have taken precautions to ensure that this information is safe and secure. If you are registered with us, your online account information is protected by a password chosen by you. Access to your online account requires your username and password and we recommend that you do not disclose this information to any other person.



Additionally, we protect your personal data using a technology called Secure Sockets Layer (SSL). Your personal information will then be automatically encrypted before being sent over the internet. (You should note that the device you use to connect to the internet must be equipped with Microsoft Internet Explorer 4 (or later) or Netscape Navigator 4 (or later) in order to use this technology.) All your data will then be stored securely for the duration of your relationship with us.



Cookie policy



Use of Cookies on our site



A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are. A cookie typically contains the name of the domain from which the cookie has come, the 'lifetime' of the cookie, and a value, which is usually a randomly generated unique number.

Two types of cookies are used on this website:

Session Cookies are temporary cookies that remain in the cookie file of your browser until you leave the site.

Persistent cookies remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major websites use cookies. Cookies cannot be used by themselves to identify you.



How we use Cookies on our website and what Information we collect


Session Cookies



- To allow you to carry information across pages of our site and avoid having to re-enter information.

- Within registration to allow you to access stored information.

- To log you into the site.

Persistent Cookies



- To help us recognise you as a unique visitor (just a number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.



- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.



- Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.



- To remember preferences within services across the site e.g. TV listings.

Third Party Cookies



Third parties serve cookies via this site. These are used for the following purposes:



- To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way.

- To serve advertisements on our site and track whether these advertisements are clicked on by users.

- To control how often you are shown a particular advertisement.

Use of Web Beacons



Some of our web pages may contain electronic images known as web beacons (sometimes known as clear gifs) that allow us to count users who have visited these pages.

Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

In order to change your browser settings for cookies, follow these instructions:

1. In your browser, select the Tools menu.

2. From the Tools menu, select Internet Options.

3. A dialogue box appears, select the Privacy tab.

4. Select the level of privacy you wish to set.

5. Click Apply and Ok.

Links to other sites


If you link to or from our website to an independently owned and operated third-party site we cannot ensure the protection of any personal information that you provide. Third-party sites may have their own privacy and data collection practices that are beyond our control. Any personal information that you provide to third-party sites will be regulated by their privacy policy, if they have one. Avon can assume no responsibility or liability whatsoever for the practices, actions or policies of these third-party sites, and shall not be responsible for the content or privacy practices of such other sites.

Limitation of liability

In no event shall Avon and its suppliers be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with the use of this web site. Such limitation shall also apply with respect to damages resulting from the inability to use this web site, the operational failure of this web site, or for any information, data, products, and services obtained through this web site, or otherwise arising out of the use of this web site, whether based on contract, delict, strict liability or otherwise, even if Avon and/or any of its suppliers has been advised of the possibility of damages.

Liability Disclaimer

The information, content, services, products and materials published on this web site, including without limitation, text, graphics and links are provided on an "as is" basis. Avon makes no representations or warranties of any kind, express or implied, as to the operation of this web site or the accuracy, correctness or completeness of the information, contents, materials, or products included on this site. Without limiting the generality of the aforegoing:

- Avon does not warrant that this web site, will be error free, or will meet any particular criteria of accuracy, completeness or reliability of information, performance or quality; and

- Whilst the Avon has taken reasonable measures to ensure the integrity of this web site and its contents, no warranty, whether express or implied, is given that any files, downloads or applications available via this web site are free of viruses, Trojans, bombs, time-locks or any other date or code which has the ability to corrupt or affect the operation of your system.

Accuracy of Information

Although reasonable steps have been taken to ensure the accuracy and completeness of the contents, data and information on this site, there may be instances where such information proves inaccurate or incomplete. Before placing any reliance on the data and information provided on this site please consult Avon directly or approach your own professional advisors. You should take all reasonable steps to ensure and verify the accuracy of the contents, data and information obtained from this site.

Without limiting the generality of the aforegoing this web site could include technical, typographical or other inaccuracies and you are urged to contact your own professional advisors to confirm all information contained on this web site prior to placing reliance thereon. Changes are periodically made to the information herein and these changes will be incorporated in new editions of this web site.

How you can help protect yourself when ordering online


No data transmission over the internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make commercially reasonable efforts to ensure its security on our systems. You are ultimately responsible for maintaining the secrecy of your username, passwords and/or any account information.

Keep your information secret:


- do not let anyone else know your password

- never write your password down

- never e-mail your password to us or to anyone else

- never let anyone see what you're keying in, especially in a public place

- always log-off when you've completed your transactions

- tell us immediately if you know of any potential security problem

Access to your information


You have right of access to your information at any time. If you want to see any data we hold on you or if you want to amend or remove your information please write to:

IT Department

Avon Justine South Africa (Pty) Limited

P O Box 391120

Bramley

2018

There may be a charge for providing this information to you (maximum R50).

Acceptance of these terms


By using this website, you agree to this Privacy and Security Statement. If you do not agree to this policy, please do not use the website. Avon reserves the right to change this policy at any time. Your continued use of the Avon website following the posting of changes to our Privacy and Security Policy will signify your acceptance of those changes.

Avon Justine South Africa (Pty) Limited (referred to as 'Avon', 'justineavon.co.za', 'we', 'us' and 'our') has written this Privacy and Security Statement which will apply to your use of avonjustine.co.za, or any other website owned or operated by Avon ('Avon websites').

PLEASE NOTE THAT WE MAY CHANGE OUR PRIVACY POLICY FROM TIME TO TIME TO CONFORM TO CHANGES IN THE LAW OR FOR OTHER REASONS, WHICH WE RESERVE THE RIGHT TO DO WITHOUT YOUR CONSENT AND SUCH REVISED POLICY WILL BE APPLICABLE TO ANY OF YOUR INFORMATION THAT YOU PROVIDE TO US, WHETHER BEFORE OR AFTER SUCH CHANGE IN THIS PRIVACY POLICY. ANY SUCH REVISED PRIVACY POLICY WILL BE POSTED ON THE AVON SITES.